dT
desiree T
1 reviews | Active since Jan 2014
04 Mar 2026, 13:58
african bank sucks
African Bank ********ly flagged my name in December 2025, despite the fact that all my debt was fully settled in 2023. After sending numerous emails, I eventually received a phone call and an email confirming that my name would be cleared by the end of February 2026.
However, I have since discovered that my name has still not been cleared. I have continued emailing Lungisa to understand why this has not been resolved, but my emails have gone unanswered.
This ongoing issue is causing me serious frustration and inconvenience. I am now considering taking legal action if this matter is not resolved urgently.
Helpful (0)
Replies (6)0
Replies (6)
African Bank's replyOfficial
04 Mar 2026, 18:44Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply04 Mar 2026, 18:44
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
dT
desiree T's updateReviewer Update
04 Mar 2026, 19:20How can i call you back when you don’t leave a number am i did not receive a callback from you
dT
desiree T's update04 Mar 2026, 19:20
Reviewer Update
How can i call you back when you don’t leave a number am i did not receive a callback from you
dT
desiree T's updateReviewer Update
05 Mar 2026, 10:22No feedback, I am going to start legal actions against Africanbank for : ******** Credit bureau listing. Failure to update records after rehabilitation. Defamation / injury to reputation. Contravention of POPIA
dT
desiree T's update05 Mar 2026, 10:22
Reviewer Update
No feedback, I am going to start legal actions against Africanbank for : ******** Credit bureau listing. Failure to update records after rehabilitation. Defamation / injury to reputation. Contravention of POPIA
African Bank's replyOfficial
05 Mar 2026, 10:40Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply05 Mar 2026, 10:40
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's replyOfficial
05 Mar 2026, 10:44I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply05 Mar 2026, 10:44
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's replyOfficial
06 Mar 2026, 11:00Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply06 Mar 2026, 11:00
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***