NJ
Niezaam J

1 reviews | Active since Jun 2016

27 Jun 2016, 11:56

african bank sucks

<p>last week Sa****ay i paid up my credit card in Zevenwacht mall so they say i must just phone again to confirm it's being close i phoned and thhey say it going to take five working days well this weekend they deduct again i phone in fri they say it going to take 24 hours i phone Monday they say i must send a prove of payment n give me a reference num and then they say it going to take 5 days i mean y must i go through all this to get my own money that they took ! but in seconds they can deduct </p>

0
Replies (2)
African Bank
African Bank's reply30 Jun 2016, 07:38
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Sylvester Fraser

Contact Centre Support Specialist Team

Contact number: ***

African Bank
African Bank's reply04 Jul 2016, 08:25
Official

We hereby confirm that we have provided you with feedback and the matter has been resolved.

Should you require any further assistance in this regard please contact us on ***.

Kind Regards

Sylvester Fraser

Contact Centre Support Specialist Team

Contact number: ***