GG
Glenda G

1 reviews | Active since Oct 2023

07 Jun 2024, 21:03

African bank stokvel account disappeared with money

Our stokvel account disappeared with money ,i went to the branch at maponya mall soweto for assistance but i was told they can not see my stove account ,then i was told to ho home maybe it was appear back, im now living in fear people from the stove want there moneys back and they are threatening to kill me ,i now have to sleep at work because of african bank,i called a lot of times but they say they can not see my account,i want my money back,african bank is a ****,never ever invest with african bank never peoples moneys dissappear

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Replies (9)
African Bank
African Bank's reply08 Jun 2024, 09:34
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
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GG
Glenda G's update10 Jun 2024, 11:47
Reviewer Update
Hi Mashudu that you for contacting me,i want to go to the branch today, please call me ASAP
African Bank
African Bank's reply10 Jun 2024, 12:17
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
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GG
Glenda G's update10 Jun 2024, 13:43
Reviewer Update
Hi im at the branch now
GG
Glenda G's update10 Jun 2024, 13:55
Reviewer Update
Mashudu may you please call me back I'm at the branch
African Bank
African Bank's reply10 Jun 2024, 14:07
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
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African Bank
African Bank's reply10 Jun 2024, 14:07
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt. ^Mash
GG
Glenda G's update13 Jun 2024, 17:02
Reviewer Update
I'm still not assisted,my account cant just disappear with money and no one from African bank knows what happed to the account and to the money, moneys deposited this month are bouncing back like the account does not exist
African Bank
African Bank's reply14 Jun 2024, 10:07
Official
We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
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