1 reviews | Active since May 2017

30 Aug 2023, 13:55

African bank stinks

Had to go the Home affairs to have my finger prints verified......

They completed a form that they can't because I'm 75 and have no finger prints

This finger print stuff is bull ****!

The lady at the Branch at The Grove Thabo was so helpful, but she will be leaving soon because she resigned......

Seems to me African bank is up to no good.....

There is one area manager for 6 branches and you can't get hold of him.....

The call center is also no help .....

They said we have scan and mail the stuff to them and wait for IT

This is the worst service ever!

0
Replies (1)
African Bank
African Bank's reply30 Aug 2023, 14:27
Official
Thanks for speaking up and calling us out. I have escalated your complaint to our investment team for further assistance.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***