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fJ
frans J

1 reviews | Active since May 2014

18 Jul 2024, 13:51

African bank still break the popiye act

African bank still breaking the popiye act Still get those impersonalized rude voice recordings and no African bank I can't give my I'd into open space I am not one of your customers

0
Replies (5)
African Bank
African Bank's reply18 Jul 2024, 13:58
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
fJ
frans J's update18 Jul 2024, 14:06
Reviewer Update
You don't read the complaint properly stop this none personalized replies phone your customer your service is sub standard
African Bank
African Bank's reply18 Jul 2024, 14:18
Official
We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
fJ
frans J's update18 Jul 2024, 14:50
Reviewer Update
Your phone no comes through as ****** no numbers
We have not received any notification that you are looking for me
Maybe you are calling from a spam blocked no
Please try again
African Bank
African Bank's reply18 Jul 2024, 15:27
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***