RS
Rene S

1 reviews | Active since Apr 2019

24 Apr 2019, 10:24

AFRICAN BANK *****S

DO NOT TRUST AFRICAN BAN****!!!!!!!!!!!!!In good faith I took out a loan at an interest rate of 15.5%. They are charging me 27.75%!!!!!!!!! They refuse to fix this and are blaming the frontline person that assisted me. *********! PATHETIC! PLAINLY ********!!!!!!!!!!!!!! Shame on you African Bank! Shame on you! You are ******* and mislead customers to ***** from them! Seems *******ion really is in every aspect of South African daily life!!!

0
Replies (2)
African Bank
African Bank's reply26 Apr 2019, 12:37
Official
Hi Rene,
 Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number. 

We hope to talk to you soon. 

Your African Bank Support team *** 
African Bank
African Bank's reply26 Apr 2019, 13:36
Official
Hi Rene,
 We've escalated your concerns to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as possible. 

Your African Bank Support team ***