JM
Julian M
1 reviews | Active since Apr 2015
21 Apr 2020, 22:09
African Bank - *****ing from my account using unauthorized debicheck
African Bank uses the debicheck system to deduct payments that was never authorized. Upon calling them i was told that someone will get in contact with me as i did authorize it. I never did and up until now after about a month I have not recieved any feedback. This is in direct contravention of the consumer protection act and a vile misuse of a system that was put in place to help people.
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Replies (1)African Bank's replyOfficial
25 Apr 2020, 10:10Good day
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team
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African Bank's reply25 Apr 2020, 10:10
Official
Good day
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team
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