RQ
Rethabile Q
1 reviews | Active since Oct 2021
15 Nov 2023, 14:38
AFRICAN BANK SO RUDE
Hi i am owing African Bank, and I took full responsibility for it, Loadshading plays its part too. I always get missed calls. now today at work there is this guy (from African Bank) that is what he told me. didnt even show me his card number or something. how would I believe his African Bank? he was very rude and arrogant telling me that if I dont pay will meet at court.
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Replies (3)RQ
Rethabile Q's updateReviewer Update
16 Nov 2023, 15:16Received a call from African Bank Consultant, I explained my situation to him or what happened at work yesterday, he tells me I am contradicting myself. when I say a tracer came at work but did not know what account his here for when I asked him, because I have a loan and Credit card which I owe. but when I ask him which account his here for he does not know. then this collector says i am contradicting my self how a tracer not know which account his here for. he tells me he needs proof. so I tell him the only proof is the cameras at work. thats it. and he I they will a issue a court order. this tracer goes by the name of ELLE not sure about spelling, he did not have an African regalia or business card, or staff card atleast, how was i supposed to believe he is a TRACER? I am available to discuss my accounts. with someone who will listed not fight mme.
RQ
Rethabile Q's update16 Nov 2023, 15:16
Reviewer Update
Received a call from African Bank Consultant, I explained my situation to him or what happened at work yesterday, he tells me I am contradicting myself. when I say a tracer came at work but did not know what account his here for when I asked him, because I have a loan and Credit card which I owe. but when I ask him which account his here for he does not know. then this collector says i am contradicting my self how a tracer not know which account his here for. he tells me he needs proof. so I tell him the only proof is the cameras at work. thats it. and he I they will a issue a court order. this tracer goes by the name of ELLE not sure about spelling, he did not have an African regalia or business card, or staff card atleast, how was i supposed to believe he is a TRACER? I am available to discuss my accounts. with someone who will listed not fight mme.
African Bank's replyOfficial
16 Nov 2023, 16:50Your enquiry has been successfully logged. Your reference number is ***. Please verify your contact number by replying Yes to the SMS you received.
African Bank's reply16 Nov 2023, 16:50
Official
Your enquiry has been successfully logged. Your reference number is ***. Please verify your contact number by replying Yes to the SMS you received.
African Bank's replyOfficial
17 Nov 2023, 13:27Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply17 Nov 2023, 13:27
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***