African Bank sinks

Item: African Bank
Rating: 1
Author: Jan B

3 weeks later and after numerous promises, you still failed to honour to refund me the bank charges for an early debit order, which was not authorised. When I raise my conern here, you call me and promise the sun and moon. Soon after, you close the call without taking ANY action. Sies!

Helpful (0)

Replies (3)

African Bank's replyOfficial

19 Oct 2025, 13:17

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.
Your African Bank Support Specialist team

African Bank's reply19 Oct 2025, 13:17

Official

Jan B's updateReviewer Update

19 Oct 2025, 13:20

No. You call me. I will not spend 1c calling you. You called me just now and I answred after 1 ring. You then dropped the line. Spineless...

Jan B's update19 Oct 2025, 13:20

Reviewer Update

No. You call me. I will not spend 1c calling you. You called me just now and I answred after 1 ring. You then dropped the line. Spineless...

African Bank's replyOfficial

19 Oct 2025, 13:38

Thank you for taking my call earlier. Please request a callback at a time that’s convenient for you, and we’ll be happy to take your call.

We hope to talk to you soon.
Your African Bank Support Specialist team
***

African Bank's reply19 Oct 2025, 13:38

Official