VB
Valerie B
1 reviews | Active since Jun 2025
27 Jun 2025, 11:29
African Bank - Shame...
African Bank - Shame on you! Again..... I am so unhappy and disappointed AGAIN!! Last month, they deducted a full amount after an arrangement was made..... They phoned me after my post on HelloPeter and said I must phone every month for an arrangement. The gentleman transferred me to the relevant department...... NO ANSWER.. what a joke Today, I phoned, and the lady at the African Bank Head office, Nthombi Tsetsi, refused my offer of R200 per account to pay. I feel embarrassed about the way she refused my offer. I have told her I have financial difficulties, hense the reason to make an arrangement. I can not afford to pay more.
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African Bank's replyOfficial
27 Jun 2025, 12:44Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply27 Jun 2025, 12:44
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team