African Bank Settlement Offer

Good Day

This is not actually a complaint, I do not see any email address I can contact you via and the contact centre is not very helpful.

I would like someone with some sort of authority to call me back and to discuss a settlement offer,

I am in the process of lodging a complaint against African Bank seeking that the National Credit Regulator deem my loan as reckless credit lending,

I have asked on numerous occasions for my application form to see what sort of affordability assessment was done on me and I have not received any information.

All you guys are good at is deducting from my account at any time of the month, but when I require information you are not helpful.

Nevertheless in an effort to get this resolved I am willing to make a settlement payment of R14000,

This in no way should be viewed as accepting liability on my part and I am only making this offer to get this issue resolved.

Please let me know of your decision.

Thank You