African Bank sent me another customers documents

African Bank has the worst customer service. This is such an unorganized company. I requested a copy of a signed agreement I have with them and they accidentally sent me some one else's documents. There is no room for error in a banking environment or when working with customer sensitive information. This has got to be a joke, staff are so extremely rude and arrogant and not helpful at all. Choose Capitec, trust me. They try and trick you by not explaining terms and conditions and take no responsibility whatsoever. I'm absolutely disgusted.