JW
Jade W

1 reviews | Active since Oct 2014

27 Feb 2017, 11:11

African Bank Sending Me Messages. But on Debt Review

<p>Good day</p> <p> </p> <p>I keep on receiving messages on my cellphone from African Bank stating that I'm in arrears with my account.</p> <p> </p> <p>I know that I am in arrears, because I am on debt review duh.</p> <p> </p> <p>African Bank is well aware of this, as this was notified to them by my debt counsellor on 25 April 2016!!!</p> <p> </p> <p>Please stop sending me these messages as it really irritates me when African Bank is aware of the fact that I am on debt review.</p> <p> </p> <p> </p>

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Replies (1)
African Bank
African Bank's reply27 Feb 2017, 14:50
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

Contact number: ***