1 reviews | Active since Jun 2017
African Bank send me a paid up letter but continue debiting my Account
<p>Ive paid up my Credit Card account with African Bank and i called them to close the account.</p> <p> </p> <p>They confirmed closing an account and they even send me a paid up letter but they are continuing debiting my account</p> <p> </p> <p> </p>
Thank you for your query
Due to the Protection of Personal Information Act of 2013 we are required to successfully identify and verify customers before providing a service and we need to telephonicaly contact you in order to ask a few questions to protect our information. We confirm that we have been unsuccessfully in our attempts to contact you on the details as per your African Bank profile record.
Please call our Customer Service Centre on ***, or visit any of our African Bank branches , or register to access the self service option on www.africanbank.co.za
Regards,
Customer Support Centre
Thank you for your query
Due to the Protection of Personal Information Act of 2013 we are required to successfully identify and verify customers before providing a service and we need to telephonicaly contact you in order to ask a few questions to protect our information. We confirm that we have been unsuccessfully in our attempts to contact you on the details as per your African Bank profile record.
Please call our Customer Service Centre on ***, or visit any of our African Bank branches , or register to access the self service option on www.africanbank.co.za
Regards,
Customer Support Centre