MG
Marlene G

1 reviews | Active since Jan 2015

28 Apr 2023, 14:54

AFRICAN BANK *****S *****S CLIENTS MONEY

Good day,

As per my recorded arrangements on all 5 my accounts I've arranged that @ the moment I can only afford to pay a R150, as I've recently got divorced & when things get better financially I will try to pay more.

So for a few months I've paid over the arranged amounts & African Bank kept on harrwssing and phoning and bullying me to approved mandates even though I've paid it over as arranged, so I did for the 4 loans, but not for the credit card, as in the approval of the mandate is stated the big amount of R945, which I've told more than 2 or 3 African Bank consultants, that they are going to deduct that amount & they assure me NO that African bank cannot & will not deduct that amount as that is not as arranged!

And exactly what I have predicted and told you and your consultants just happened!

Thus is a long weekend and now do not have money for food or electricity for the rest of the month and a mandate I cannot reverse as you will know! So now you leave me NO choice, but to lay a ***** case under false pretences, as you can go replay the recording ON 03/04/2023 @ 14.40 SPOKEN TO TOKOZANIE FROM African Bank, she assured me that this will not happen!

I've approved the 4 accounts mandates that stated R150, but as numerous times discussed with the consultants that the Credit-card mandate for the credit card stated the installment amount, which I cannot afford to pay & you've promised & recorded that you will only deduct as arranged the R150!

I will now slaunder your name all over social media and Hello peter!

I am now going to opeb bie a new account at another bank so that you will not get your money! You will wright of my loans or I will slaunder Afrivan Bank so hard, as you are *****ing ny money as you've ****!

You will send me that recording and i want the CEO of African Bank to contact me urgently!

I will go to the police station on Tuesday opening a ***** case if I do not get a email, sms, phone call or any response from African Bsnk in this regaurd!

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Replies (1)
African Bank
African Bank's reply29 Apr 2023, 09:09
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team
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