MV
Michelle V

1 reviews | Active since Dec 2015

12 Apr 2018, 10:00

African Bank rude behaviour and possess personal information of people that does not bank there.

African Bank called me at 09:48 on the following number ********** . When I asked were they got my number the person said from the information department and he rudely continues talking while I try to figure out were African Bank got my number because I dont bank with them so how did they get my personal details? And when I asked it the person rudely hang up the phone. African bank personal is rude, does not know how to be professional and has no work ethic. I still want to know where did African bank get my personal information.

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Replies (4)
African Bank
African Bank's reply12 Apr 2018, 11:28
Official

Hi Michelle

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

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MV
Michelle V's update12 Apr 2018, 15:07
Reviewer Update
Still no one attends to my issue. Where did the marketing department get my personal derails? I will take further action against African Bank if I don't get a proper answer or feedback!
MV
Michelle V's update13 Apr 2018, 09:12
Reviewer Update
Where did African Bank marketing department get my personal details? I demand feedback!
African Bank
African Bank's reply13 Apr 2018, 14:02
Official

Hi Michelle,

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team

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