BJ
Bruce J

1 reviews | Active since Jan 2026

21 Jan 2026, 12:42

African Bank reinvested my R32,244

African Bank reinvested my R32,244.65 without consent – second time! STAY AWAY FROM AFRICAN BANK – YOU WON'T GET YOUR MONEY BACK! My fixed deposit (***) matured on 30 Dec 2025. I did not authorise a reinvestment, and I did not tick the “reinvest” box when opening it. Yet African Bank reinvested the full amount without permission – this is the second time this has happened. I emailed SCCInvestments and *** on 6 Jan and again on 15 Jan with no response. This is unacceptable. I’ve now filed a formal complaint and will escalate to the Ombudsman for Banking Services (OBS) and FSCA. African Bank is holding my funds without consent and ignoring me. I will never invest with them again. Even a lower interest rate is worth it to avoid this stress.

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Replies (1)
African Bank
African Bank's reply21 Jan 2026, 12:50
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team