DN
DIKELEDI N

1 reviews | Active since Jun 2016

05 Dec 2016, 14:24

African Bank refuses to close my creditcard

<p>If you ever want to suffer, open a creditcard with AfricanBank, you will regret it! After caling then last month, requesting my creditcard to be closed, they said they will have to debit R414, it was debited, guess what! I phone today to ask why my account is not closed, I have to pay R115 for the account to be closed! Yoh! I hate African bank with passion!</p>

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Replies (3)
African Bank
African Bank's reply06 Dec 2016, 09:39
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

Contact number: ***

African Bank
African Bank's reply08 Dec 2016, 10:32
Official

We hereby confirm that we have provided you with feedback and the matter has been resolved.

Should you require any further assistance in this regard please contact us on ***.

Kind Regards

Sylvester Fraser

Contact Centre Support Specialist Team

Contact number: ***

DN
DIKELEDI N's update08 Dec 2016, 21:47
Reviewer Update

Thank you very much for the prompt response. My problem has been solved and my account is closed. I really appreciate how you all took care of the problem. Thank you!