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aderisa D

1 reviews | Active since Jan 2014

13 Nov 2017, 07:01

African Bank /Reckless lending

African Bank handed my accounts over to Hammond and pole att. I have been receiving threatning sms's that a summons has been issued and a sherrif of the court will be sent out to me, I was already in indebt with you and you kept on lending me! no affordability checks was done , ref ********** 005, ********** 003, ********** 0175 and Your interest was so high i could not afford to pay you any more? So now im going to be sumonsed? I have not received any mail from you in the last 2 years . Why is african bank not taking any responsibility for this reckless lending to over indebted customers , do some investigating on my references my, instalments was more than my income and how could you not see it at the time , all you cared about was earning commision . Think I should submit my complaint of reckless lending to the NCR and ombudsman to investigate.

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Replies (1)
African Bank
African Bank's reply13 Nov 2017, 10:03
Official

Dear Ms Davids

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team