ZB
Zithembiso B

1 reviews | Active since May 2022

28 May 2024, 14:48

African Bank poor service

I have a credit card with them they attempted to debit on a wrong date I am now getting smses and emails stating that i defaulted.it is frustrating as I am the one who's going to pay for unsuccessful debit order.i even called their call center to rectify the error

0
Replies (2)
African Bank
African Bank's reply28 May 2024, 17:45
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
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ZB
Zithembiso B's update30 May 2024, 11:40
Reviewer Update
My query was resolved,thank you Samuel from social media department and Ntombi collections call center keep up the good work.