HH
Hester H
1 reviews | Active since Aug 2020
03 Jul 2025, 08:02
African Bank - poor service
Since the start this has been a nightmare!! Amortization schedule does not match the contract signed, and the amounts to be paid adds to more than the actual contract signed. No-one can give answers to how this works. The Sales Manager keeps making promises to come and see us, but it never happens. Now the premium went up with more than a R1000 without any warning or communication!! This is unacceptable, I will do my best to get this account moved to another bank. And I will NEVER do business with African Bank ever again. I will make sure that I tell everyone what we went through, so this does not happen to anyone else. I am tired of banks getting away with everything!!
Helpful (0)
Replies (1)0
Replies (1)African Bank's replyOfficial
03 Jul 2025, 09:50Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
African Bank's reply03 Jul 2025, 09:50
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
