African Bank Personal Loan

Item: African Bank
Rating: 1
Author: Cyprial M

I app**** for a personal loan with African Bank on the 20th of July 2024. On Monday the 22nd, I received a notification that the funds have been paid. However, the funds were reversed without any reason. When I log into the app, it shows that I am owning an amount I never received.

Helpful (0)

Replies (3)

African Bank's replyOfficial

23 Jul 2024, 17:53

Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***). Please verify your contact number by replying Yes to the SMS you received.

Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's reply23 Jul 2024, 17:53

Official

African Bank's replyOfficial

24 Jul 2024, 11:41

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team

African Bank's reply24 Jul 2024, 11:41

Official

Cyprial M's updateReviewer Update

24 Jul 2024, 13:43

Do call again as I did not receive any call. I failed to get any help from a branch.

Cyprial M's update24 Jul 2024, 13:43

Reviewer Update

Do call again as I did not receive any call. I failed to get any help from a branch.