AFRICAN BANK PATHETIC SERVICE

AFRICAN BANK WORST SERVICE!

I HAD TAKEN OUT A CREDIT LIFR INSURANCE POLICY WITH THE BANK ON MY CREDIT CARD AND HAD BEEN DIAGNOSED WITH CANCER AND RHEUMATOID ARTHRITIS.

TO DATE I HAVE GONE THROUGH A TREMENDOUS AMOUNT OF STRESS AND THE DIESEASE SPREAD SO SEVEE THAT I WAS FORCED TO LEAVE WORK AS I HAD BEEN DECLARED UNFIT BY BOTH DOCTORS.

I WAS ASKED TO OBTAIN THE NECESSARY DOCS AT THE TIME OF WHICH I DID AND SUBMITTED.

FNB HAD RECIEVED THE INFORMATION AND WITH EASE THEY HAD SETTLED MY ACCOUNT OF OVER R100 000!

I LATER RECIEVED AN EMAIL FROM AFRICAN BANK WHO CONFIRMED THAT EVERYTHING IS IN ORDER AND THEY WILL PROCESS MY CLAIM.

LITTLE DID I KNOW THAT I WOULD BE CONTACTED 12 MOTNHS LATER AND THEY ADVISE ME I GOT TO MAKE ARRANGEMENTS FOR THE SHORTFALL.

THE POLICY WAS TO PAY OUT IN TERMS OF A PERMANENT DISEASE AND NOT TEMPORY!

THIS IS UTTER INCOMPETENCE!

PETUNIA FROM THE CLAIMS IS NOW HARRASING ME TO MAKE AN ARRANGEMENT WHEN AFRICAN BANK HAS BEEN FULLY AWARE THAT I WAS FORCED TO LEAVE WORK BECAUSE OF MY CONDITION AND I AM CURRENTLY UNEMPLOYED.

I PLEAD TO EHOEVER FROM THE BANK EHO CAN ASSIST ME EITHT HIS CLAIM AS I CLEARLY FOLLOWED PROCESS AND I HAVE BEEN PREJUDICED BY THE BANKS MISTAKES. I CANNOT DEAL WITH THIS KIND OF STRESS!

YOU TAKE UP POLICIES LIKE THIS FOR THE PEACE OF MIND THAT SHOULD SOMETHING HAPPEN YIU WILL BE PROTECTED.

I AM DISAPPOINTED WITH THE PETHETIC TREATMENT AND SERVICE I HAVE RECIEVED AND I WILL NEVER ADVICE ANYONE TO BE WITH A BANK LIKE THIS.