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barneybarnard B

1 reviews | Active since Dec 2016

04 Sept 2018, 20:38

African Bank Pathetic

I have now been trying for more than a week already to email a proof of payment to African Bank. I can’t believe the switchboard operators don’t even know which email address I must use. The biggest mistake i ever made was to take a loan from African Bank they are absolutely pathetic. Send me the email address so that I can send you the POP and don’t tell me to call the customer service, they are useless!!!!

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Replies (4)
African Bank
African Bank's reply05 Sept 2018, 09:19
Official

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team

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bB
barneybarnard B's update06 Sept 2018, 08:06
Reviewer Update
Thank You Mrs Masemola for personally taking ownership of my problem and fixing it.
African Bank
African Bank's reply06 Sept 2018, 08:56
Official

Hi Petrus

Thank you for taking time out of your busy day to compliment (insert name of the consultant). We can't wait to share your compliment and we're convinced it will make (insert name of the consultant) day!

Your African Bank Support team

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African Bank
African Bank's reply06 Sept 2018, 08:57
Official

H Petrus

Thank you for taking time out of your busy day to compliment Bontle Masemola . We can't wait to share your compliment and we're convinced it will make Bontle Masemola's day!

Your African Bank Support team

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