1 reviews | Active since Jun 2014
African Bank paid up account still shows outstanding ***
<p>African bank gave me over to van der merwe attorneys, so last month the offered me a dicount if I pay the account in full, so April I paid my acoount in full, then I had to wait 15days for my paid up letter from African bank eventually when I received it all good an well they said they wil update credit bureau once a month ok fair enough now 34days later I signed into my African Bank online banking and guess what now it shows I have an amount stil that I owe them so I checked my ITc report and it shows I am not paid up my account I am in arrears with this account, I want this sorted out today I cannot wait 2 months for the people at African Bank to do what they were suppose to do already </p>
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Empty promises thats all that was promised to me, a phone call saying my account will be sorted out that day then an email saying it will be sorted on the 3rd of June. Today is the 6th and still nothing has been sorted
Empty promises thats all that was promised to me, a phone call saying my account will be sorted out that day then an email saying it will be sorted on the 3rd of June. Today is the 6th and still nothing has been sorted