African bank not helping customers

Item: African Bank
Rating: 1
Author: Chircorn B

My account is on hold and they don't want to fix it for me and now I can't transact with money in my account

Helpful (0)

Replies (4)

Chircorn B's updateReviewer Update

23 Nov 2025, 09:23

They don't want to hear me out because my Roommate transferred money into my account because he didn't have his card with him and he used my account to do his things they put my account onho

Chircorn B's update23 Nov 2025, 09:23

Reviewer Update

They don't want to hear me out because my Roommate transferred money into my account because he didn't have his card with him and he used my account to do his things they put my account onho

Chircorn B's updateReviewer Update

23 Nov 2025, 09:28

They don't want to help me, because my Roommate transferred money into my account and used my account to get his things done and they put my account on hold and I need my money in the account

Chircorn B's update23 Nov 2025, 09:28

Reviewer Update

They don't want to help me, because my Roommate transferred money into my account and used my account to get his things done and they put my account on hold and I need my money in the account

African Bank's replyOfficial

23 Nov 2025, 14:03

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

African Bank's reply23 Nov 2025, 14:03

Official

African Bank's replyOfficial

23 Nov 2025, 14:04

I noted your earlier post and have provided a response there. Kindly confirm its receipt.

We hope to talk to you soon.

Your African Bank Support Specialist

African Bank's reply23 Nov 2025, 14:04

Official

I noted your earlier post and have provided a response there. Kindly confirm its receipt.

We hope to talk to you soon.

Your African Bank Support Specialist