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joen J

1 reviews | Active since Jul 2017

28 Jul 2017, 16:05

African Bank Not complying with National Credit Act

<p>I Jongibandla Ndzipho with ID No: ********** 491081 is under debt review process since March 2015. I have a loan and Credit card accounts with African Bank and I believe they do not have the best interest and spirit of the National Credit Act. My accounts were up to date when I entered the Debt Review Process and they never accepted the proposed restructure instead they would do a counter proposal and when my debt counsellor NDA (National Debt Advisors) accepts their provisionary acceptance.</p> <p> </p> <p>There is a court order that was issued in August 2016 and African Bank is not complying with it as they charge me interest that is more than what i am paying. at this rate they charge me interest I believe that I will never finish the accounts on the time stipulated on the court order.</p> <p> </p> <p>your assistance will be highly appreciated in this regard in sorting out this matter as the interest on arrears are ****ing me and the money I pay as per court order is far less than what is being charge as interest on arrears. NCA had good intentions of assisting citizens who cannot no longer afford to pay off their debts but it looks like I am being worse off than I was before I joined debt review.</p> <p> </p> <p>My debt counsilor NDA is not assisting as well as i am sending emails without getting a response.</p> <p> </p> <p>your help will be highly appreciated.</p> <p> </p> <p>Jongibandla Ndzipho</p> ********** <p> ********** </p>

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Replies (1)
African Bank
African Bank's reply29 Jul 2017, 10:47
Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

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