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Elizabeth N
1 reviews | Active since Nov 2015
05 Oct 2021, 08:22
African Bank No Service
Have an tax free savings account at African Bank which I transferred money to from a tax free account at Capitec in June 2020. SARS is now requesting a bank statement June 2020 from African Bank which I have requested on numerous occasions but no luck Any person at African Bank that can assist from the investment department please contact me Mrs EJ Nel
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Replies (2)EN
Elizabeth N's updateReviewer Update
05 Oct 2021, 10:22Have spoken to these people for three days no joy
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Elizabeth N's update05 Oct 2021, 10:22
Reviewer Update
Have spoken to these people for three days no joy
EN
Elizabeth N's updateReviewer Update
05 Oct 2021, 11:28Well after several frustrating and fruitless phone calls andumpteen security questions I just drove down to African Bank in Mowbray where a very helpful young lady, Karen Julius, helped me within less than 10 minutes. Polite and patient, she mailed the required statement to me for forwarding to my accountant, and reloaded my banking app so that I can do this myself in future. If African Bank perports to have a call Centre, perhaps it would be nice if calls were actually answered. An annoying apisode and five stars to Karen Julius of your Mowbray branch. I hope that SARS will get off my back now.
EN
Elizabeth N's update05 Oct 2021, 11:28
Reviewer Update
Well after several frustrating and fruitless phone calls andumpteen security questions I just drove down to African Bank in Mowbray where a very helpful young lady, Karen Julius, helped me within less than 10 minutes. Polite and patient, she mailed the required statement to me for forwarding to my accountant, and reloaded my banking app so that I can do this myself in future. If African Bank perports to have a call Centre, perhaps it would be nice if calls were actually answered. An annoying apisode and five stars to Karen Julius of your Mowbray branch. I hope that SARS will get off my back now.