African Bank Misinformation

Am Very disappointed with African Bank (ABIL). I had 2 fixed deposits with ABIL maturing within days of each other. I Was convinced by ABIL to combine the 2 into one Access Accumulator A/C, where I would get an effective interest rate of 6,94% that increases monthly by 0,15%. for a period of 24 months. On my first statement I noticed the interest was a lot lower than expected, and I inquired at the branch what was going on. I was then told the starting rate is only 4,8%, - that increases to a max of 6,94% of the 24 month period. I was also told there was a debit order for 40 days on this a/c and I could only get the full amount after 40 days. At NO stage was the rate of 4.8% ever mentioned. Even on all the documentation and agreements 4.8% starting is never stated. Only 6.94% appears. (Including my 1st statement.) Will definitely close this A/C ASAP.