African Bank Midrand Useless

African bank Midrand is useless, I app**** online, the sales consultant phoned me she was very helpful she said I must take my documents to the nearest branch I do qualify. I went to the Midrand branch at Builders and He helped me fast. Said I will have feedback in 48 hours. He phoned me and said that I must rescan my payslip because the one he have i blurry I did that. after one day I had to phone him to ask whats going on, where he told me that my surname on my id and payslip doesnt correspond. Which is true because the surname on my payslip is my married surname thats why I emailed him my married ID with my payslip. I told him that and he said I must change my surname on my payslip????? HOW???? WHY??? now they want me to change my surname on my payslip to my ****en surname while Im married. (SO MEANING *****) I told him several times on email, sms and phone calls where I had to sms,email and phone him that im not using my ****en surname (BUT THEIR SYSTEM PICKS ME UP UN MY ****EN SURNAME) yesterday again he sms me and I quote "Hi, you will need to come again with ID that is exactly the same as your payslip, update your payslip. Thats all i need because the other ID they dont want" REALLY!!!! Its now a week, He is not able to do his work where he was suppose to check all these documents when i was there last week. This is ridiculous really.