African Bank ****med Me

African Bank ****med Me 24/07/2025 received a call from *** African Bank Head Office telling me of suspicious transaction on my Credit Card R10 000.00 being deducted, whilst I'm in possession of my Card and Cellphone. I confirmed that it was not me .They person who called me assured me they will block the transaction, but it never happened. I never received OTP s and SMS but the amount was transferred to Comp ticket. Now the bank claims i authorized the transaction and they are continuing deducting my money. They keep ignoring my complaint. I ask myself why they don't investigate the person who used that extension number and the recordings for that day?