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Neville C

1 reviews | Active since Dec 2015

05 Dec 2023, 17:52

AFRICAN BANK LOAN - RIPPING THE CLIENT OFF

Be careful of taking out a loans with African Bank and applying for a payment break as they are *********. My original term was 72 months Loan taken in 2019 and ending in 2025. The bank has now extended my term by more that 48 month which equate to 12 month per payment break which is a absolute *******. They are capitalising on clients miss fortunes and ****ming by not provided accurate information. When reviewing the last three year of payments made to African Bank, there is not even a decrease of the Capital, there amount actually increases. Comparing this to other bank, they are true underhanded and *********. You call the call centre or head office to resolve and the staff is rude when you can not provide the verification sms the system send and drops the call or state you must go to a branch which if now help at all.

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Neville C's update18 Dec 2023, 08:36
Reviewer Update
I am still waiting for African Bank to contact me to resolved the matter raised on the 5 December 2023, African Bank is a con and they are ****ming every client they can get. Not willing to resolve the matter. Head office slams the phone down when you attempt to address queries. If this is how that do business, the next step will be the Ombudsman.