1 reviews | Active since Apr 2015
AFRICAN BANK LOAN ****
On the 22nd of Aprill 2023, my brother-in-law went to apply for a loan of R120 000 with African Bank in Krugersdorp Branch. He was assisted by Neo and the loan didn't go through as there were issues with the salary advise he gave to the Bank lady (Neo). After submitting the correct document on the 24th of April 2023, Neo (African bank) assured him that the loan was approved, and the funds will be deposited into my brother-in-law's bank account within 24 hours. 3 days later the funds had not been deposited into my brother-in-law's bank account.
He then called the bank lady (Neo) to report that the funds have not come through. Neo advised him to go to any African bank branch and they will assist him. He then went into Midrand Branch where he was assisted by Mr Olebogang who then explained that African bank has a new system. He explained that Neo should have issued him with a new debit card where he will get his funds that he app**** for and also open a profile for him on the African bank App. So, Neo (African bank) skipped all these processed that Olebogang (African bank Midrand) explained to him.
So Mr Olebogang (African bank Midrand) tried opening a profile for my brother-in-law so he can issue him with the debit card with the funds, but he realized that the profile already existed on their system meaning Neo (African bank Krugersdorp) created a profile for my brother-in-law in his absence and never issued him with the debit card as the process requires. As Mr Olebogang (African bank Midrand) continued to check under his profile, it reflected that R48 000 was taken and no loan of R120 000 was reflecting on his profile. While looking at the profile with Mr Olebogeng (African bank Midrand) the R48 000.00 also disappeared from his profile meaning all funds had been withdrawn by a ghost.
Mr Olebogang (African Bank) accompanied my brother-in-law to Midrand Police station to open a ***** case and he was then promised that the matter will be resolved within 21 days and now its 3 months later nothing has happened.
Now my brother-in-law had to close his bank account to avoid being debited buthe is now listed for a loan he never received.
I warn evryone to stay away from African Bank. **** BANK..
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
This is absurd, how can you be told you got the money when you didn't get the money. African bank is a bad bank south africans, stay away.
Now they say the case is closed without even proving to my brother in-law what account the money was deposited into, and proof that he actually withdrew the funds. I thought the forensic investigators can get access to footages of all ATM's. Why can't African Bank prove that he actually withdrew the money and at which ATM and get footage for that ATM.
I will write this review everyday if I have to, until this matter has been resolved in a fair manner.
So, an African Bank Internal Staff is working with ****s to **** the public to get money and let the poor citizen to pay for money they didn't receive. This is an internal crime, and a case has been opened.
I am asking for help please, any legal representative that can help sort African bank out at a cheaper cost.
This is day light *******.
When or if you get an offer to apply for an African Bank Loan. Just Run....
This is absurd, how can you be told you got the money when you didn't get the money. African bank is a bad bank south africans, stay away.
Now they say the case is closed without even proving to my brother in-law what account the money was deposited into, and proof that he actually withdrew the funds. I thought the forensic investigators can get access to footages of all ATM's. Why can't African Bank prove that he actually withdrew the money and at which ATM and get footage for that ATM.
I will write this review everyday if I have to, until this matter has been resolved in a fair manner.
So, an African Bank Internal Staff is working with ****s to **** the public to get money and let the poor citizen to pay for money they didn't receive. This is an internal crime, and a case has been opened.
I am asking for help please, any legal representative that can help sort African bank out at a cheaper cost.
This is day light *******.
When or if you get an offer to apply for an African Bank Loan. Just Run....
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
Now my brother-in-law has officially lodged a complaint with ***, as a requirement when lodging a case with Ombudsman for banks.
We emailed yesterday and still didn't get any response. meanwhile the debt collectors have started the collection process with no proof that my brother-in-law received the funds.
I will write this review everyday if I have to. Justice must prevail. ***** is a huge crime and insensitive.
Now my brother-in-law has officially lodged a complaint with ***, as a requirement when lodging a case with Ombudsman for banks.
We emailed yesterday and still didn't get any response. meanwhile the debt collectors have started the collection process with no proof that my brother-in-law received the funds.
I will write this review everyday if I have to. Justice must prevail. ***** is a huge crime and insensitive.
I can confirm that our Forensic Investigator has contacted and provided feedback to the customer on the 15 September 2023.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
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I can confirm that our Forensic Investigator has contacted and provided feedback to the customer on the 15 September 2023.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***