LM
Lindiwe M

1 reviews | Active since Feb 2018

04 Dec 2023, 17:26

AFRICAN BANK LOAN *****

I would like to report a ***** that is busy going on between African bank and Capitec clients On Thursday 23 November 2023 my loan was approved and paid up into a MyWorld Account sum of R 100 000 that African bank opened for the purpose of disbursing the loan fund. On Friday the 24 November I received a call from an "African Bank Staff" calling about moving my debit order date for my loan cause the first debit order date as stated on the contract was 28 November 2023 which did not make sense cause the money was disbursed on the 23 November 2023.Because I've seen the contract and this did not make sense OfCourse I had to move the debit order and change the debit order day as well. The lady who called had all information about the loan. She then sent an approve it message from African bank to move the debit order which was supposedly giving issues because African bank had system issues. The lady then asked me to dial *135*1111#16 which I did She then said she will call again later so we can now change the debit order day since there is still an issue with the system. When I did not receive a call back from her I logged in to African bank that is when I noticed I was left with R78 in that account an amount of R98 000 was paid into a Capitec account via immediate payment followed for an amount of R 1900.I called African Bank an they confirmed that is what they see, and I did not make those transactions. MY QUESTION IS WHAT IS AFRICAN BANK DOING ABOUT THIS NOW I WANT THIS TO STOP WITH ME ,THIS IS AN INSIDE JOB HOW DID THEY KNOW I TOOK A LOAN WITH AFRICAN BANK I WANT MY MONEY BACK THE IS A SINDICATE RUNNING INSIDE AFRICAN BANK HOW DID THAT PERSON KNOW HOW MUCH WAS PAID INTO MY ACCOUNT AND HOW MUCH WILL BE MY INSTALMENT AND DEBIT ORDER DATES. I have opened a ***** case with African Bank on 24 November till this day No one is responsible for the case investigation.

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Replies (1)
LM
Lindiwe M's update04 Dec 2023, 18:23
Reviewer Update
I've been calling the number you provided and I'm always told my case is not yet assigned to an investigator. The missed calls I see on my phone only rings for 7 seconds and they were dropped giving someone 7 seconds to answer a phone call then drop the call does not make sense!!