African bank lies

<p>over 4 months ago i researched debt review, and contacted a company enquiring on what it takes and does, they then in turn without me signing any documents went ahead and started contacting african bank saying i had agreed to debt review, african bank without contacting me first cancelled my card yet i still payed my accounts as normal, i contacted african bank and spoke to one of their consultants bongani who agreed it was an error on their side and all was well, all i had to do was go into a branch with my ID and a new card would be given to me and i would be able to access the money I have been paying every month, when i went to the woodmead branch yesterday they said i couldnt get a card and only now would they investigate. what is the point of a help line if nothing is done???? now i have to spend easter without the access to the money i have loyaly paid every month!!!!!!</p>