TB
Theo B
1 reviews | Active since Nov 2024
22 Nov 2024, 11:56
AFRICAN BANK LIES
This is day 3 of me trying to make a substantial fixed deposit with African bank with MY money that I have IN AFRICAN BANK. Their website says "open a fixed deposit in 3 minutes" That is a LIE I am on day 3 AND STILL DON'T HAVE A FIXED DEPOSIT
Helpful (0)
Replies (8)0
Replies (8)
African Bank's replyOfficial
22 Nov 2024, 13:08Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply22 Nov 2024, 13:08
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
TB
Theo B's updateReviewer Update
22 Nov 2024, 14:16A FIXED DEPOSIT ACCOUNT HAS NOW BE INCORRECTLY OPENED AS FOLLOWS:
1. THE DATE IS WRONG
2. THE INTEREST RATE IS WRONG
3. THE INTEREST PAYOUT FREQUENCY IS WRONG
4. I STILL HAVE HAD NO RESPONSE TO MY REQUEST FOR A COPY OF THE RECORDED CONVERSATION
1. THE DATE IS WRONG
2. THE INTEREST RATE IS WRONG
3. THE INTEREST PAYOUT FREQUENCY IS WRONG
4. I STILL HAVE HAD NO RESPONSE TO MY REQUEST FOR A COPY OF THE RECORDED CONVERSATION
TB
Theo B's update22 Nov 2024, 14:16
Reviewer Update
A FIXED DEPOSIT ACCOUNT HAS NOW BE INCORRECTLY OPENED AS FOLLOWS:
1. THE DATE IS WRONG
2. THE INTEREST RATE IS WRONG
3. THE INTEREST PAYOUT FREQUENCY IS WRONG
4. I STILL HAVE HAD NO RESPONSE TO MY REQUEST FOR A COPY OF THE RECORDED CONVERSATION
1. THE DATE IS WRONG
2. THE INTEREST RATE IS WRONG
3. THE INTEREST PAYOUT FREQUENCY IS WRONG
4. I STILL HAVE HAD NO RESPONSE TO MY REQUEST FOR A COPY OF THE RECORDED CONVERSATION
African Bank's replyOfficial
22 Nov 2024, 14:32Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply22 Nov 2024, 14:32
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
TB
Theo B's updateReviewer Update
22 Nov 2024, 14:55THAT IS INCORRECT, I SPOKE TO YOU AND THE CONNECTION WAS LOST. YOU ARE WELCOME TO CALL AGAIN
TB
Theo B's update22 Nov 2024, 14:55
Reviewer Update
THAT IS INCORRECT, I SPOKE TO YOU AND THE CONNECTION WAS LOST. YOU ARE WELCOME TO CALL AGAIN
African Bank's replyOfficial
22 Nov 2024, 15:09We'd like to call you but still your phone rings with no reply. I have submitted your request to our Investment team for further assistance.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's reply22 Nov 2024, 15:09
Official
We'd like to call you but still your phone rings with no reply. I have submitted your request to our Investment team for further assistance.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
TB
Theo B's updateReviewer Update
22 Nov 2024, 15:11STILL WAITING
TB
Theo B's update22 Nov 2024, 15:11
Reviewer Update
STILL WAITING
TB
Theo B's updateReviewer Update
22 Nov 2024, 15:18NO THAT IS NOT CORRECT, YOU CANNOT LET THE PHONE RING TWICE AND THEN PUT DOWN, THEN RUN TO HELLO PETER AND STATE THAT THE PHONE WAS NOT ANSWERED. THE BOTTOM LINE IS AFRICAN BANK, WITH RECORDED PHONE CALLS AND ALL, DID NOT ADHERE TO THE AGREEMENT MADE IN THE RECORDED PHONE CALL. NOW THEY REFUSE TO SEND ME THAT RECORDING??? AFRICAN BANK MESSED UP AND AFRICAN BANK MUST FIX THIS BY LISTENING TO THE ORIGINAL RECORDING WHEN THE INVESTMENT WAS OPENED AND IMPLEMENT THAT WITH THE CORRECT DATE, CORRECT INTEREST RATE AND THE CORRECT INTEREST PAYOUT FREQUENCY . IT IS ALL THERE IN THE RECORDED AUTHENTICATED, VERIFIED, CLARIFIED, PURIFIED, SANITISED ORIGINAL CALL. I WILL BE GOING TO THE BANKING OMBUDSMAN. STAY AWAY FROM AFRICAN BANK !!!!
TB
Theo B's update22 Nov 2024, 15:18
Reviewer Update
NO THAT IS NOT CORRECT, YOU CANNOT LET THE PHONE RING TWICE AND THEN PUT DOWN, THEN RUN TO HELLO PETER AND STATE THAT THE PHONE WAS NOT ANSWERED. THE BOTTOM LINE IS AFRICAN BANK, WITH RECORDED PHONE CALLS AND ALL, DID NOT ADHERE TO THE AGREEMENT MADE IN THE RECORDED PHONE CALL. NOW THEY REFUSE TO SEND ME THAT RECORDING??? AFRICAN BANK MESSED UP AND AFRICAN BANK MUST FIX THIS BY LISTENING TO THE ORIGINAL RECORDING WHEN THE INVESTMENT WAS OPENED AND IMPLEMENT THAT WITH THE CORRECT DATE, CORRECT INTEREST RATE AND THE CORRECT INTEREST PAYOUT FREQUENCY . IT IS ALL THERE IN THE RECORDED AUTHENTICATED, VERIFIED, CLARIFIED, PURIFIED, SANITISED ORIGINAL CALL. I WILL BE GOING TO THE BANKING OMBUDSMAN. STAY AWAY FROM AFRICAN BANK !!!!
African Bank's replyOfficial
22 Nov 2024, 17:42Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply22 Nov 2024, 17:42
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***