JS
J S
1 reviews | Active since Sept 2016
13 Sept 2019, 13:43
African Bank just can't get it right!
African Bank just can't get their accounts right. This month I had a total of 10 debit orders go through my bank account already!! Every time I have to call my bank to reverse it. This costs me banking costs, airtime and my credit rating is affected!! Then they would call me and promise that "this time it will be correct", yeah right! Couple of days later, the same thing! Poor performance, incompetence and unprofessional. Don't do business with them!
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
17 Sept 2019, 10:23Good day Mrs Van Niekerk
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply17 Sept 2019, 10:23
Official
Good day Mrs Van Niekerk
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's replyOfficial
17 Sept 2019, 10:25Good day Mrs Van Niekerk
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on *** so that we can get to the bottom of this.
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on *** so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply17 Sept 2019, 10:25
Official
Good day Mrs Van Niekerk
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on *** so that we can get to the bottom of this.
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on *** so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
JS
J S's updateReviewer Update
17 Sept 2019, 11:35My phone rings but when I answer then nobody speaks. So that is how you are trying to get hold of me?
You give a number that shows ***********. I cannot see the number, And even use my money again to waste my airtime in trying to explain to your consultants for the 100th time that the debit orders are incorrect!
You give a number that shows ***********. I cannot see the number, And even use my money again to waste my airtime in trying to explain to your consultants for the 100th time that the debit orders are incorrect!
JS
J S's update17 Sept 2019, 11:35
Reviewer Update
My phone rings but when I answer then nobody speaks. So that is how you are trying to get hold of me?
You give a number that shows ***********. I cannot see the number, And even use my money again to waste my airtime in trying to explain to your consultants for the 100th time that the debit orders are incorrect!
You give a number that shows ***********. I cannot see the number, And even use my money again to waste my airtime in trying to explain to your consultants for the 100th time that the debit orders are incorrect!