African Bank it's a useless bank in South Africa how can they take false instructions from another bank instead of listening to me as thier client

African Bank just placed my bank on hold for no reason since last year on 22 to 25 November somewhere there 2022. When I call or visit at the branch, they told me they were given instructions by an external bank to do so of which they're still waiting for the instructions from an external bank without that my bank account it will remain closed. I told them that external bank they just gave them false instructions because the money that was logged as complaint it wasn't an immediate payment, and it never came to African Bank it reflected later at Tyme Bank and it is with Tyme Bank as we speak but they don't want to listen to my side of story on other side they're locking my money with them. So, they must release my money and remain with their African Bank accounts as it shows that this African Bank and Tyme Bank are useless bank in South Africa.