PH
Phindile H
1 reviews | Active since Aug 2023
08 Mar 2024, 07:22
African Bank is useless
Since last year my account has been closed and I have been calling asking why and no one is giving me a correct answer and to make things worse I have been told someone will call me to explain i am tired i need my account open so i can withdraw my money then you can keep your bank
Helpful (0)
Replies (5)0
Replies (5)
African Bank's replyOfficial
08 Mar 2024, 10:56Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
African Bank's reply08 Mar 2024, 10:56
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
PH
Phindile H's updateReviewer Update
08 Mar 2024, 15:05Hi, just got back from the Umlazi mega city African Bank branch, they have logged my case and again i was told i will hear from them, I’m hoping they get back to me soon because it has been very long
I was also able to change my phone number, please do call me back on the number you called earlier. Thanks
I was also able to change my phone number, please do call me back on the number you called earlier. Thanks
PH
Phindile H's update08 Mar 2024, 15:05
Reviewer Update
Hi, just got back from the Umlazi mega city African Bank branch, they have logged my case and again i was told i will hear from them, I’m hoping they get back to me soon because it has been very long
I was also able to change my phone number, please do call me back on the number you called earlier. Thanks
I was also able to change my phone number, please do call me back on the number you called earlier. Thanks
African Bank's replyOfficial
08 Mar 2024, 16:47Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but your number goes on voicemail. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply08 Mar 2024, 16:47
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but your number goes on voicemail. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
PH
Phindile H's updateReviewer Update
11 Mar 2024, 13:25Afternoon, just doing a follow up regarding my case. Thanks
PH
Phindile H's update11 Mar 2024, 13:25
Reviewer Update
Afternoon, just doing a follow up regarding my case. Thanks
PH
Phindile H's updateReviewer Update
12 Mar 2024, 09:31Morning, hope to hear from you soon. Thanks
PH
Phindile H's update12 Mar 2024, 09:31
Reviewer Update
Morning, hope to hear from you soon. Thanks