African bank is useless

Your service consultants are useless my next step is to report the matter to the ombudsman and to the media I reversed on the 2nd of December and a day later you informed me I logged a investigation what I didn't I told the consultant reverse my money my kids is going hungry due to African bank I want my money now the branch consultant said it will take 72 hours and up to now nothing I am not willing to lose R1785 don't call me put my money back in my account