African bank is unresponsive, unreliable and *************

Item: African Bank
Rating: 1
Author: Luthe M

It has been over 21 days since I have requested my late mother's account information (bank accounts, investments, loans and credit cards) and there has been no communication whatsoever.

I have submitted all the required documents through your branch in Clearwater Mall west of Johannesburg,

I am so disappointed, just to receive account information a person will have to wait more than 3 weeks

Helpful (0)

Replies (3)

African Bank's replyOfficial

30 Sept 2024, 14:58

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
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African Bank's reply30 Sept 2024, 14:58

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

Luthe M's updateReviewer Update

01 Oct 2024, 08:47

I would thought you'd call me or something still nothing has been done,

Luthe M's update01 Oct 2024, 08:47

Reviewer Update

I would thought you'd call me or something still nothing has been done,

African Bank's replyOfficial

01 Oct 2024, 12:12

Thanks for speaking up and calling us out. We have contacted and requested you to email us all the required documents so we can assist you further with your request.

Talk to you soon.

Your African Bank Support Specialist team
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African Bank's reply01 Oct 2024, 12:12

Official