SG
Seyi G

1 reviews | Active since Aug 2024

01 Aug 2024, 07:54

AFRICAN BANK IS THE WORST BANK EVER.

Morning house just want to share my experience with african bank and their trend of incompetency, poor staffing, zero commitment towards thier name as a bank set out to assist AFRICANS and people in general. Please note that I went to a branch, threerivers to be precise to open an account and it took almost a whole month to get the account opened and active, I had to visit the branch every day of the month and push the staff to do thier work which they also said the problem is from thier head of because nobody replies emails and wants to do their work. After all my efforts it was open but for them to start round two of thier incompleteness with the banking APP for days and later came back to say they detected *****ulent activities on a new account I haven't used for any transactions.

0
Replies (3)
African Bank
African Bank's reply01 Aug 2024, 08:49
Official
Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***). Please verify your contact number by replying Yes to the SMS you received.

Talk to you soon.
Your African Bank Support Specialist team
***
SG
Seyi G's update01 Aug 2024, 16:35
Reviewer Update
Unfortunately I am no longer interested in your bank and poor service even before I could start banking with you guys, I should thank my stars for saving from your bank and the reviews have been reading about the bank really says alot about the poor service render to customers.
African Bank
African Bank's reply01 Aug 2024, 17:45
Official
I'm really sorry for your experience. , In order to address your Hello Peter complaint, we need to ensure we protect you and follow the procedure we use to identify and verify our customers.

Talk to you soon.
Your African Bank Support Specialist team
***