African Bank is the WORST!!!!!

During COVID-19 lockdown period African Bank offered me a payment holiday each month for 3 consecutive months from April - June 2020 and each month I opted and accepted their payment holiday offer. African Bank guarantee and assured me that I will NOT listed as bad payer with credit bureau and my credit score will NOT be negatively impacted because they will Monthly update the credit bureau. During July their statement showed I’m one month in arrears; so I called the call centre and went into the branch. The call Centre agent said they have 3 different systems of which two reflects that my loan account is up to date with payments but one system shows I’m one month in arrears. So I went to N1 City Mall branch where the manager & consultant name and J Lots, her email is *** confirmed I’m not in arrears. I lodged a complaint and received an sms stating I am not in arrears. Today the bond originator called me to say African Bank listed my loan account as arrears for May and June 2020 which Significantly dropped my credit score where the banks will not give a bond. I am SOOOOOO ****ED OFF WITH AFRICAN BANK and their unprofessionalism. South Africa save yourselves and NEVER do business with this BAD institution.