LM
Les M

1 reviews | Active since Aug 2012

15 Oct 2019, 12:02

African Bank is hell

I had 2 accounts with african bank which unfortunately went wrong. they offered me a settlement discount on the card which i paid on the 8th. till today the account is still open with balance. the consultants call and send sms to me everyday about a discount settlement amount on the same account.

o the 2nd account . i tell them i want to settle but they say the settlement discount is capped therefore i cannot get a higher percentage than the one they offering me. a consultant by the name of siphiwe said he will come back to me till today.

i will gladly pay the settlement i was offered in July and part ways with them after 2 warning forms at work. i have really suffered with african bank.

remember all these delays also affect my credit scores as they will not update once settled but update when it suits you.

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Replies (1)
African Bank
African Bank's reply16 Oct 2019, 08:26
Official
Good day

 Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together. 

If you need anything else, we're only a phone call away. 


Your African Bank Support team ***