1 reviews | Active since Aug 2012
African Bank is hell
I had 2 accounts with african bank which unfortunately went wrong. they offered me a settlement discount on the card which i paid on the 8th. till today the account is still open with balance. the consultants call and send sms to me everyday about a discount settlement amount on the same account.
o the 2nd account . i tell them i want to settle but they say the settlement discount is capped therefore i cannot get a higher percentage than the one they offering me. a consultant by the name of siphiwe said he will come back to me till today.
i will gladly pay the settlement i was offered in July and part ways with them after 2 warning forms at work. i have really suffered with african bank.
remember all these delays also affect my credit scores as they will not update once settled but update when it suits you.
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support team ***
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support team ***
