African bank is ********** and misleading. Don't use this bank

This is the worst experience I have ever had. There is absolutely no customer service at all at African Bank. I am absolutely livid and extremely disappointed with the run around at this so-called financial institution. I have been waiting for over 2 weeks for just confirmation on my application. I was offered a credit amount and accepted it but 48 hours later and still nothing then I get a call from Samworth and he says that employment is still to be confirmed. How is this possible?