FG
Frederick G
1 reviews | Active since Jul 2010
03 Sept 2024, 14:32
African Bank is an unprofessional banking institution
African Bank has recently implemented a policy that appears to restrict the acceptance of debit order mandates from external lenders for their account holders. When customers attempt to approve such mandates, the requests are reportedly being returned to the originating lenders as if they were rejected by the account holder. This practice is affecting customers' ability to set up automated payments with other financial institutions."
Helpful (0)
Replies (4)0
Replies (4)African Bank's replyOfficial
03 Sept 2024, 15:01Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply03 Sept 2024, 15:01
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
FG
Frederick G's updateReviewer Update
04 Sept 2024, 13:16It’s almost 24hours since you promised to call me, nothing has changed. I’m starting to worry about your jobs
FG
Frederick G's update04 Sept 2024, 13:16
Reviewer Update
It’s almost 24hours since you promised to call me, nothing has changed. I’m starting to worry about your jobs
FG
Frederick G's updateReviewer Update
04 Sept 2024, 13:17All your replies are just an automated script, same reply for everyone
FG
Frederick G's update04 Sept 2024, 13:17
Reviewer Update
All your replies are just an automated script, same reply for everyone
African Bank's replyOfficial
04 Sept 2024, 14:25Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply04 Sept 2024, 14:25
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
