mG
marcelle G
1 reviews | Active since Oct 2018
03 Jul 2025, 11:09
African bank is a horrible bank
Went to the branch was lhelped by a super friendly consultant to get my banking app working unfortunately she wasn't able to assist because the issue was with my app she logged it and advised me it's takes 72hours ,so I had to take my own time and go to a branch and now I need to wait 72 hours why ,why is this process and I need my app asap but now I must wait because African bank doesn't have a work around ,pathetic bank
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African Bank's replyOfficial
03 Jul 2025, 12:11Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern. The verification has failed on our side. Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply03 Jul 2025, 12:11
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern. The verification has failed on our side. Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***