African bank is a ****

Hi all, I reported *****ulent activities that occurred in my African bank account on the 17 of July 2024 it's been over a period of 4 months the account was blocked immediately after I had reported, there has been No feed back what so ever regarding my account and aswell as my money that was taken from my account 😔. Every time I contact them the call centre agents keep saying the same thing that they exculated the issue I've been taken from Pilla to post with this issue. I don't know what worse it's the people whom stole from my account or African bank whom is responsible for safe keeping my money