AN
Achumile N

1 reviews | Active since Oct 2022

28 Jun 2024, 18:07

African Bank is a ****

African Bank gave me 20% off my credit card balance when I was about to settle it. I did pay the amount minus the discount and went I requested a refund it was a whole story up until to date I haven't received my refund..... taking them to ombudsman and the court. They keep giving me a run around... **** of a bank sies im ****ed off

0
Replies (4)
African Bank
African Bank's reply29 Jun 2024, 10:48
Official
Your enquiry has been successfully logged. Your reference number is ***). Please verify your contact number by replying Yes to the SMS you received.
African Bank
African Bank's reply10 Jul 2024, 10:47
Official
Our African Bank Complaints team is dedicated to resolving matters efficiently and effectively. Please note that the turnaround time for our complaints team to resolve your issue is 7 working days. They will be in touch with you as soon as there is an update on the status of your complaint.
African Bank
African Bank's reply10 Jul 2024, 10:48
Official
Our African Bank Complaints team is dedicated to resolving matters efficiently and effectively. Please note that the turnaround time for our complaints team to resolve your issue is 7 working days. They will be in touch with you as soon as there is an update on the status of your complaint.
African Bank
African Bank's reply10 Jul 2024, 10:48
Official
Our African Bank Complaints team is dedicated to resolving matters efficiently and effectively. Please note that the turnaround time for our complaints team to resolve your issue is 7 working days. They will be in touch with you as soon as there is an update on the status of your complaint.