ID
Irfaan D

1 reviews | Active since Sept 2018

26 Nov 2024, 19:07

African Bank is 100% a ****up and no help.

3months ago i called african bank to inform them about a transaction that went off without my consent, this agent transferred me to the ***** department AND THIS IS WHERE EVERYTHING GOT ****ED UP. Whilst being on the line with a male IDIOT, i informed him to cancel the log at the ***** department as i was notified by my wife that she used my account. Immediately I informed this IDIOT, NOT TO PROCESS THE LOG AND THAT HE SHOULD CANCEL EVRYTHING OF THE CALL. EVER SINCE I'M STILL VERY MUCH UNABLE TO MAKE ANY USE OF MY ACCOUNT. I CAN'T WITHDRAW, BUY OR MAKE ANY PAYMENTS VIA MY APP. FOR THE PASS 3 MONTHS UP UNTIL TODAY 26/11/2024 MY ACCOUNT IS USELESS!! THE MORE ****ED UP PART IS, I HAVE A LOAN WITH THEM THAT I CAN'T PAY AS I MAKE MANUAL PAYMENTS OR USE TOO. YET THIS DOM VARKE (AFRICAN BANK) HAVE DEBT COLLECTORS CALLING ME FOR PAYMENT, LMFAO. I HAVE BEEN CALLING THEIR STUPID CUSTOMER SERVICES SEVERAL TIMES FOR THE PASS 3 MONTHS AND STILL NO HELP.

THE CEO OF AFRICAN BANK SHOULD FIRE ALL THAT DOM VARKE AND GET NEW STAFF WITH BRAINS.

AFRICAN BANK IS ***!!! DIS *** SOOS MAG WERK.

0
Replies (1)
African Bank
African Bank's reply27 Nov 2024, 11:33
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.
Your African Bank Support Specialist team